On Thu, Oct 23, 2014 at 03:04:29PM +0200, markus.wildb...@eu.magna.com wrote: > Hi there! > > Has anybody done a graphical representation (line graph) of open tickets > over time? Our management forced me to create such a representation. > I'm looking for a tool doing this graphing, having an x-axis as timeline > and a graph for "Created", "Resolved" and "Open Tickets" per day (per > queue, per user?!) > > Before I start to code these things I wanted to ask you, if there are > maybe some snippets of code which I could use. > Has anybody done such things before? >
I know two extensions: - RT::Extension::JSGantt: not really fit your needs but may be a base for coding - RTx::Timeline looks close to your needs, but pretty outdated/unmaintained -- Easter-eggs Spécialiste GNU/Linux 44-46 rue de l'Ouest - 75014 Paris - France - Métro Gaité Phone: +33 (0) 1 43 35 00 37 - Fax: +33 (0) 1 43 35 00 76 mailto:elac...@easter-eggs.com - http://www.easter-eggs.com -- RT Training November 4 & 5 Los Angeles http://bestpractical.com/training
