Thanks Darin for your reply, but I'm not running anything in chroot. :( Livy
On Fri, Nov 7, 2014 at 2:10 PM, Darin Perusich <da...@darins.net> wrote: > Are you running postfix in a chroot? If so perhaps the chroot needs to > be updated. > -- > Later, > Darin > > > On Fri, Nov 7, 2014 at 1:48 PM, <l...@fhsu.edu> wrote: > > Hello All, > > > > I'm having a weird problem where RT can't send out going emails. I'm > using > > Postfix and running sendmail command from the shell works fine, just > > whenever a new ticket gets created or a comment was added, RT is not > able to > > send outgoing emails. > > > > On the web interface, it says: > > The RT System itself - Sending the previous mail has failed. Please > contact > > your admin, they can find more details in the logs. > > > > In syslogs, the following error is thrown: > > Nov 7 09:04:30 *** postfix/sendmail[30696]: fatal: file > > /etc/postfix/main.cf: parameter setgid_group: unknown group name: > postdrop > > > > At first I thought a misconfigured postfix is causing the problem, but > again > > I can run sendmail command from the shell and it sends out email with no > > problem. > > > > I do have the postdrop group in my /etc/group file. > > > > What's weird is there is no "setgid_group" in file /etc/postfix/main.cf. > > > > Below is output of postconf -n: > > > > alias_database = hash:/etc/aliases > > alias_maps = hash:/etc/aliases > > append_dot_mydomain = no > > biff = no > > config_directory = /etc/postfix > > inet_interfaces = all > > inet_protocols = ipv4 > > mailbox_size_limit = 0 > > mydestination = [domain], [domain], localhost > > myhostname = [domain] > > mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 > > myorigin = /etc/mailname > > readme_directory = no > > recipient_delimiter = + > > relayhost = [some ip] > > smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache > > smtpd_banner = $myhostname ESMTP I.T., have you tried turning it off and > on > > again? > > smtpd_client_restrictions = reject_rbl_client bl.spamcop.net, > > reject_unauth_pipelining, permit > > smtpd_data_restrictions = reject_unauth_pipelining, permit > > smtpd_helo_required = yes > > smtpd_helo_restrictions = reject_invalid_helo_hostname, > > reject_non_fqdn_helo_hostname, reject_unauth_pipelining, permit > > smtpd_recipient_restrictions = reject_non_fqdn_recipient, > > reject_unknown_recipient_domain, reject_unauth_destination, > > reject_unauth_pipelining, permit_auth_destination, permit_mynetworks > > smtpd_timeout = 30s > > smtpd_tls_cert_file = /etc/ssl/certs/ssl-cert-snakeoil.pem > > smtpd_tls_key_file = /etc/ssl/private/ssl-cert-snakeoil.key > > smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache > > smtpd_use_tls = yes > > > > > > I'm running RT 4.2.8 on a Debian Wheezy box with MySQL server. Anyone > has > > any insight to my problem? Any suggestions is greatly appreciated! > > > > Livy >