On Nov 19, 2014, at 11:18 AM, Bryon Baker <bba...@copesan.com> wrote: > The dates printed to the console are correct but when I view the ticket the > resolved date is different than the dates printed to the console by 6 hours. > This seems to me to be the off set for the time zone. What do I need to add > for Request Tracker to take the date as is?
Hi Byron, AFAIK RT provides it's own offset when printing dates/times in the UI so one must store the date/time as UTC. What is printed on the console should actually be UTC. Date/Time entered by users or stored in any way need to be converted to UTC first. More info: http://bestpractical.com/docs/rt/latest/RT_Config.html#Date-and-time-handling <http://bestpractical.com/docs/rt/latest/RT_Config.html#Date-and-time-handling> Landon Stewart : lstew...@iweb.com Lead Specialist, Abuse and Security Management Spécialiste principal, gestion des abus et sécurité http://iweb.com : +1 (888) 909-4932
signature.asc
Description: Message signed with OpenPGP using GPGMail
