Hey, dunno if this got overlooked during the short vacation week. This is a pretty serious issue… asking users to manually hack up the URL in their browser bar is not accessible.
On Nov 26, 2014, at 2:22 PM, Jo Rhett <jrh...@netconsonance.com> wrote: > Hey guys and gals, been a long time. > > I’m doing an upgrade from 3.8.5 to 4.2. It seems to be going well. I’m liking > the changes. Other than some confusion about what order to do things in (see > my other message) the one thing I can’t seem to wrap my head around is the > new plugin setup. > > First, yay! I like the idea of what you’ve done with plugins, keeping them > local and the simplified syntax in RT_SiteConfig.pm. > > [in which I wander in the wrong direction… read and giggle] > > However, I can’t find any plugins other than yours which are built in these > new packages you document at > https://www.bestpractical.com/docs/rt/4.2/writing_extensions.html > > What is the fallback method for installing the other style modules? How do I > get from a .pm file to an installed module. Can I manually create the > directory structures and copy these into place? I see some details there but > it doesn’t inspire confidence that everything I need to know is there. A > breakout of the directory structure would be really helpful. > > [forehead slap] > > I was almost done with this e-mail when I realized the problem. If you go to > http://bestpractical.com/rt/extensions.html and you find the extension you > are looking for, the link to the Homepage for the extension actually links to > the main module, and not to the extension package. Example for one > > Homepage link takes you to: > > http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm > > If you’re a bit tired and under-caffeniated, or just plain new to RT, it may > not be clear to you that you need to remove a bunch from the URL to find the > extension package. In my opinion, it would be much better to link to the > package instead of the module file, like so: > http://search.cpan.org/dist/RT-Extension-MandatorySubject/ > > I did some random spot checking, and this appears to be true for every module > shown there. > > -- > Jo Rhett > +1 (415) 999-1798 > Skype: jorhett > Net Consonance : net philanthropy to improve open source and internet > projects. > -- Jo Rhett +1 (415) 999-1798 Skype: jorhett Net Consonance : net philanthropy to improve open source and internet projects.
