Am 26.11.2014 um 14:55 schrieb Gaston Huot: > Is it possible in RT to : > > * do a search for users with some search parameters? > * as for tickets, include this search within a dashboard ?
If the search parameters are static you can write a new portlet [1] which you can include in an dashboard. Chris [1] https://github.com/bestpractical/rt/blob/fa52686ac781509d22a3d838f3b80a47f463a287/docs/writing_portlets.pod