Hi guys! We are currently in a corporate-wide migration process of our mail domains. Old domain: @xy.company.com New domain: @company.com
We are using ExternalAuth to connect to our LDAP. At the moment, the mail addresses in LDAP correspond to the old maildomain. If a user logs on at RT (or sends a mail), is the email address updated automatically or do we get new users with the new mail adresses? How could I tell RT, that two mail addresses correspond to the same user? Is there anything i could configure?? Would be great, if someone has some hints for me where to start... Greetings, Markus
