Am 12.12.2014 um 13:33 schrieb Alex Peters: > Do you have the option of using a multi-line custom field and writing > one address per line? > > As far as I can see, that's the only really sane way to store multiple > free-form values per ticket. I recently got the info from my users that we also need to group by address (Charts), so this isn't possible with you suggestion.
> > This is a bit "dirtier," but could you create an "Address" queue, an > Address ticket for each address and then just link the other tickets to > the Address tickets as needed? This would at least make searching for > tickets by address very easy. Interesting idea. I currently investigate if your above solution fits better or if I create a new Address object which I can link to tickets. This requires more coding but would be the cleaner solution. > > On 27 November 2014 at 21:29, Christian Loos <cl...@netcologne.de > <mailto:cl...@netcologne.de>> wrote: > > Hi, > > has anyone made a local modification to save addresses on tickets? > I'm looking for ideas how to implement this. > > Our requirements: > * multiple addresses per ticket > * address types (postal, installation) > * search tickets by address > > We currently use CustomFields (Street, City, ZIP), but can't save more > than one address per ticket with this. > > Chris