On Fri, Jan 16, 2015 at 06:49:05AM -0700, vinz wrote: > RT is pruning the table, td and tr -tags from emails when you look at them at > the Ticket/Display.html -page, is there a way to stop RT from doing this? > > I tried enabling Rich text (HTML) in my preferences and looked at > \share\html\Elements\ShowMessageStanza but I'm just a beginner when it comes > to perl. > > I'm currently on RT 4.2.6 and use apache, mod_fcgi and nginx as a reverse > proxy. > > Thanks in advance, > vinz > Hi Vinz,
You need to adjust the allowed tags in the HTML::Scrubber object by adding a Web_Local.pm: https://www.bestpractical.com/docs/rt/4.2/RT/Interface/Web.html Here is what I am using because I wanted to allow the tables to have colors: ---------------- package HTML::Mason::Commands; # Let tables through push @SCRUBBER_ALLOWED_TAGS, qw(TABLE THEAD TBODY TFOOT TR TD TH); # Allow bgcolor to be set $SCRUBBER_ALLOWED_ATTRIBUTES{bgcolor} = '^\s*\#[a-fA-F0-9]{3,6}\s*'; 1; ---------------- Make sure to set the option in your RT_SiteConfig.pm Set($TrustHTMLAttachments, 1); I think that is all I needed to do. Then restart after clearing your Mason cache. Regards, Ken