>If I understand you correctly, you need to make your user "privileged." >Unprivileged users are forced to use the Self Service area.
>I don't know what you mean by 'edit "username" to "user"'. Are you trying >to change the visible wording on the login page? Yes i want to change visible wording on the login page. i have changed permission RT_SitecConfig.pm (775 & 777) but it doesn't work. what i have to do? On Saturday, November 8, 2014 1:43 PM, Shahab Sharifzadeh <sshgu...@ymail.com> wrote: hi i want to run command: rt comment 35 -a 'sound.gsm' open the editor vi when execute command... but i want to Direct save comment with attach when execute command... $rt = exec("rt comment ticket/31 -a 'sound.gsm' < `tty` > `tty`");