This implies that something is wrong with you backups.
Chris Am 13.02.2015 um 08:04 schrieb Andrew Wippler: > I had to restore my MySQL database from a backup. Once I restored the RT > database, the privileged users no longer had rights. > > I found the below snippets to remove/add super user to my account and > verify privileged users, but they are stuck in self-service mode. How do > I get the rights returned back to normal? > > Granting rights: > perl -I/usr/share/request-tracker4/lib/ -MRT -e'RT::LoadConfig; RT::Init; > my $u=RT::User->new($RT::SystemUser); > $u->Load("awippler"); > ($val,$msg) = $u->PrincipalObj->GrantRight(Object=> $RT::System, Right > => "SuperUser"); > print "$msg\n"' > > Finding privilege users: (my account is listed) > #!/usr/bin/perl > use lib "/usr/share/request-tracker4/lib"; > use RT; > use RT::Users ; > use warnings; > RT::LoadConfig(); ## Loading RT config > RT::Init(); ## Initialise RT > > my $users = new RT::Users(RT_System); > $users->LimitToPrivileged; > > while ( $user = $users->Next) { > print $user->Name ; > } > exit; > > > Andrew Wippler | Director of IT | Lancaster Baptist Church | Dr. Paul > Chappell, Pastor