Anyone? I'm trying to use the REST API for:
* Move tickets from an older system into RT * Pull out statistics for Dashing * Post notifications to Slack * Create projects in Toggl for technicians to enter time against Is anyone using it? I can't tell from the documentation here: https://github.com/bestpractical/rt-extension-rest2 if it's production ready or not. If it's not, does anyone have suggestions for importing ~20,000 tickets into the system along with ~250,000 'comments'? Thanks, -A On Mon, May 18, 2015 at 12:00 PM, Aaron C. de Bruyn <aa...@heyaaron.com> wrote: > I downloaded the REST 2.0 API from github and installed it as well as > adding it to RT_SiteConfig.pl. > > When I attempt to access the interface at > https://example.com/REST/2.0/ticket/33, I initially get a message > saying 'Authorization Required'. > > If I use HTTP Basic Auth to authenticate using an RT account that has > full admin privileges, it starts returning 404 not found. > > It does this for any address > /ticket > /ticket/33 > /queue > /queue/1 > > I have tried accessing them via POST and GET. > > The REST 1.0 API works fine. > > Any pointers? > > -A
