Hi,
I'm trying to use rt-crontool, to send out reminders when a ticket expires due
date.
The command and output is like this, but no mail is sent:
[root@<server> ~]# /opt/rt4/bin/rt-crontool --search RT::Search::FromSQL \
> --search-arg 'Queue = "The Queue" and (Status = "open" or Status =
> "new")' \
> --condition RT::Condition::BeforeDue \
> --condition-arg 0d2h3m1s \
> --action RT::Action::NotifyGroup \
> --action-arg 'm...@domain.se' \
> --transaction first \
> --template 'Reminder due soon' \
> --verbose \
> --log debug
[3011] [Wed May 20 06:53:26 2015] [debug]: The RTAddressRegexp option is not
set in the config. Not setting this option results in additional SQL queries to
check whether each address belongs to RT or not. It is especially important to
set this option if RT recieves emails on addresses that are not in the database
or config. (/opt/rt4/bin/../lib/RT/Config.pm:505)
18079:
Using transaction #111037...
18331:
Using transaction #113770...
Does anyone know, what could be the problem here?
And, yes, mailing works, when you for exapmle resolve a ticket from the web
interface.
BR
Fredrik
