Here it is. I left everything intact except the url.
prc: "|/usr/bin/rt-mailgate --queue 'Performance Review'
--action correspond --url https://xxxx.xxxx/rt"
prc-staff: "|/usr/bin/rt-mailgate --queue 'Performance Review'
--action comment --url https://xxxx.xxxx/rt"
Joe
On 09/05/2015 11:32 PM, Alex Vandiver wrote:
On Sat, Sep 05, 2015 at 11:22:48PM -0700, Joseph D. Wagner wrote:
I had apache set to allow rt over https only. Trying over http would fail.
rt-mailgate was working perfectly fine over https when using
"--action correspond". However, when using "--action comment", it
fails saying it is unable to connect.
When I changed my apache configuration to allow http on local
connections, it started working.
I suspect there is some code in the comment path of rt-mailgate that
is forcing it over the http connection, rather than properly
deriving the connection from the url parameter.
Being new to rt, I am open to the possibility I misconfigured
something. Is anyone else able to reproduce this?
I strongly suspect misconfiguration in your /etc/aliases. The only
difference between correspond and comment paths is the value of a
query parameter that they POST:
https://github.com/bestpractical/rt/blob/stable/bin/rt-mailgate.in#L168-L170
Check to make sure that you have https:// on all of your aliases, and
that you've run newaliases (or equivalent) after updating them.
- Alex