Hi All, Does anyone have the same requirement? I think it is reasonable to use Custom Field values based on Queue. Any suggestions please?
BR, Chrilly On Fri, Aug 7, 2015 at 7:40 PM, Chrilly Cheng <chri...@gmail.com> wrote: > Hi All, > > Any idea on this requirement? Is there any way doable? Please kindly > suggest, thanks. > > > BR, > Vodar > > On Tue, Aug 4, 2015 at 8:26 PM, Chrilly Cheng <chri...@gmail.com> wrote: > >> Hi All, >> >> I'm trying to reach a requirement that we want one global custom field, >> which is using external values that populated with some REST API, to has >> different drop-down list filtered by Queue name. Is this possible to config >> in /lib/RT/CustomFieldValues/xx.pm file? Or is there any other way to >> accomplish this requirement? >> >> Any comments would be appreciated. Thanks a lot. >> >> >> Best Regards, >> Chrilly >> > >