Sorry my bad. It should be chown not chmod and if the directory does not exist create it first then do the chown.

On 14/09/2015 10:49, Lorraine Johnson wrote:
I again tried the solution you gave me, but am getting this error invalid mode ' apache:apache'.


Please I am a newbie, kindly help me out.

Thank you so much

On Mon, Sep 14, 2015 at 9:45 AM, Lorraine Johnson <rrainey...@gmail.com <mailto:rrainey...@gmail.com>> wrote:

    Thank you Kobus Bensch for your quick response

    Mine is also on centos RT 4.0, when I tail -r
     /opt/rt4/var/log/apache2 it says   No such file or directory.

    Please help

    On Mon, Sep 14, 2015 at 9:09 AM, Kobus Bensch
    <kobus.ben...@trustpayglobal.com
    <mailto:kobus.ben...@trustpayglobal.com>> wrote:

        |The answer is in the logs, but if you performed this step rm
        -fr /opt/rt4/var/mason_data/obj and restarted, then you need
        to chmod -R ||apache:apache /opt/rt4/var/mason_data|

        This is on Centos anyway.

        HTH



        On 14/09/2015 10:01, Lorraine Johnson wrote:
        Hi Y'all

        Good morning, I installed RT- activity report and I get this
        error "An internal RT error has occurred. Your administrator
        can find more details in RT's log files."


        Please I need help.

        Thank you

-- Kobus Bensch
        Senior Systems Administrator
        Address:  22 & 24 | Frederick Sanger Road | Guildford | Surrey
        | GU2 7YD
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        Email: kobus.ben...@trustpayglobal.com
        <mailto:kobus.ben...@trustpayglobal.com>

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--
Kobus Bensch Trustpay Global LTD email signature Kobus Bensch
Senior Systems Administrator
Address:  22 & 24 | Frederick Sanger Road | Guildford | Surrey | GU2 7YD
DDI:  0207 871 3958
Tel:  0207 871 3890
Email: kobus.ben...@trustpayglobal.com <mailto:kobus.ben...@trustpayglobal.com>

--


Trustpay Global Limited is an authorised Electronic Money Institution regulated by the Financial Conduct Authority registration number 900043. Company No 07427913 Registered in England and Wales with registered address 130 Wood Street, London, EC2V 6DL, United Kingdom.

For further details please visit our website at www.trustpayglobal.com.

The information in this email and any attachments are confidential and remain the property of Trustpay Global Ltd unless agreed by contract. It is intended solely for the person to whom or the entity to which it is addressed. If you are not the intended recipient you may not use, disclose, copy, distribute, print or rely on the content of this email or its attachments. If this email has been received by you in error please advise the sender and delete the email from your system. Trustpay Global Ltd does not accept any liability for any personal view expressed in this message.

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