Ugh. Turn off the HTML mail - please. On Wed, Oct 14, 2015 at 7:53 AM, Bob Shaker <rsha...@ardencompanies.com> wrote: > > What Version of RT are you running? If you are using 4.2 or greater (you > should be if you’re setting up a new instance) you need to > > Replace this line > > Set(@Plugins, qw(RT::Authen::ExternalAuth) ); > > With this line > > Plugin('RT::Authen::ExternalAuth');
Plugin('RT::Authen::ExternalAuth'); and Set(@Plugins, qw(RT::Authen::ExternalAuth) ); are two different interfaces to setting the backend data. That is, they should both work. -m