Hi Bill, thank you for the reply and I was at a conner and was scratching my head about. Thanks to you I have something to work with
Thanks and Best Regards Asanka -------------------------------------------- On Sat, 31/10/15, Bill Cole <rtusers-20090...@billmail.scconsult.com> wrote: Subject: Re: [rt-users] RT creates CLOSE_WAITS To: rt-users@lists.bestpractical.com Date: Saturday, 31 October, 2015, 3:34 On 30 Oct 2015, at 3:48, Asanka Gunasekera wrote: > Hi thank you for the reply, I am using mod_perl > 2.0.9 I suggest switching to mod_fastcgi or mod_fcgid as a first step. I use mod_fastcgi because my RT instances all have long legacies, but on a newly-built system mod_fcgid is probably a better choice because it is still being maintained. I don't suggest that because I know of a specific problem in the current RT & mod_perl, but because 3 times over many years & RT versions I've tried to stand up fresh RT instances using mod_perl (because it should in principle be more efficient) and every time I've retreated to FastCGI after running into some problem I couldn't figure out and which simply didn't happen with FastCGI. I know a lot of people run RT with mod_perl so it CAN be done, but when it doesn't work the diagnostic process is daunting. If there's some reason you really want to stick with mod_perl, you should investigate troubleshooting tactics for mod_perl, which include a way to load it with a Perl debugger.