On 17-11-2015 18:28, Adam Vande More wrote: > I am trying to customize my RT installation on FreeBSD using the > following link: > > http://requesttracker.wikia.com/wiki/CustomizingWithLocalDir > > However the local dir doesn't seem to used. It works if I edit the > base elements and delete the mason data. > > root@rt:~ # locate QuickCreate > /usr/local/share/rt42/html/Elements/QuickCreate > /usr/local/share/rt42/local/html/Elements/QuickCreate > > > Is there some setting via RT_SiteConfig.pm or something which can > define where local actually is? Or someway to find out where it thinks > it should be? RT_SiteConfig doesn't play a role in it. Have a look at (this is rt-4.0.X) System-Configuration (Under Tools/Configuration/Tools/System Configuration). It will show you quite a bit of RT internals including what it thinks are its various paths to extensions/localdir If you don't have that menu then you might not have enough rights.
Joop