Normally this is a mostly automated process. For me, make fixdeps on Ubuntu / Debian usually handles everything outside of one or two packages that need to be pulled off of apt. I think that this centos issue is pretty specific.
Also, there is actually a version of RT available on the apt repo for Ubuntu. http://packages.ubuntu.com/wily/request-tracker4 I've used it before although we swapped to an internally maintained system since at the time the package wasn't regularly updated. Looks like it's on 4.2.11 right now. -----Original Message----- From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of dwdixon Sent: Monday, November 23, 2015 6:18 PM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid Great information here, thank you for helping me out and providing some educational background on the options with this as well that helps!...I will try to tackle this over the course of the next few days/weeks and see how things go.... SO...possible ignorant question here but....Is there a reason that someone or better yet Best Practical....doesn't create and maintain a CentOS/RedHat & Debian & maybe even Ubuntu packages that contain all the required perl module dependencies for getting RT/RT-IR up and running instead of forcing people to resort to installing as many as are published in base/epel via the OS package manager and then having to manually/fixdeps install a *TON* more??? Maybe that's more difficult?.... but thinking about it on the surface that just seems much easier on the user base....I'm not sure but am I onto something here or is that just not doable? Thanks again! -Drew -- View this message in context: http://requesttracker.8502.n7.nabble.com/Trouble-Error-with-Web-deployment-CentOS-httpd-mod-fcgid-tp60979p61003.html Sent from the Request Tracker - User mailing list archive at Nabble.com. ________________________________ ARDEN A Global Company Celebrating over 50 years of making your life more comfortable! This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. This OUTBOUND E-mail and Document(s) has been scanned by an Antivirus Server.
