Thanks Matt When I do this ITNM-Topic: {$Tickets{'TOP'}->CustomFieldValuesAsString('ITNM-Topic’)} I still just get the first 1 in the list for the child ticket. It show fine in the parent ticket of course but is not transferring down to the child.
I am on 4.2.11 I appreciate your quick responses and ideas I included a snapshot of the parent and child in case that helped. Joe Joe Kirby , Assistant Vice President, Business Systems Division of Information Technology (DoIT) Support Response - http://www.umbc.edu/doit Administration 627 Office - 410-455-3020 Email - ki...@umbc.edu > On Dec 2, 2015, at 10:38 AM, Matt Zagrabelny <mzagr...@d.umn.edu> wrote: > > On Wed, Dec 2, 2015 at 9:35 AM, Joe Kirby <ki...@umbc.edu> wrote: >> Matt >> >> I appreciate the suggestion however as a non-perl programmer I am not able >> to transition this to my template > > Sure. > >> I was hoping to have some command that would replace this line in the >> template so the child ticket could receive all the values from the parent as >> I am creating this dynamical via script/template >> >> ITNM-Topic: {$Tickets{'TOP'}->FirstCustomFieldValue('ITNM-Topic’)} > > Just replace the "FirstCustomFieldValue" with "CustomFieldValuesAsString". > > -m