Thanks Shawn. I have these in my RT_SiteConfig.pm:
Set($ExternalAuthPriority, [ 'My_LDAP', ] ); Set($ExternalAuth, 1); Set($ExternalInfoPriority, [ #'My_MySQL', 'My_LDAP' ] ); Set($ExternalServiceUsesSSLorTLS, 0); Set($AutoCreateNonExternalUsers, 1); Oh...and I just found this at the bottom in the attribute mappings: # The mapping of RT attributes on to LDAP attributes 'attr_map' => { 'Name' => 'cn', 'RealName' => 'cn', 'ExternalAuthId' => 'cn', 'Gecos' => 'cn', Is that what's causing the issue? If so, should I get rid of it or change it to something else? Max -- Max McGrath <https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21> Network Administrator Carthage College 262-552-5512 mmcgr...@carthage.edu On Mon, Jan 11, 2016 at 7:12 PM, Shawn Moore <sh...@bestpractical.com> wrote: > On 2016年1月11日 at 15:29:03, Max McGrath (mmcgr...@carthage.edu) wrote: > > Hello - > > Hi Max, > > > I just upgraded from RT 4.4 RC2 to 4.4 RC3 in my test environment. I had > > an issue in RC2 that I still have in RC3. > > Thank you for testing the RCs! > > > [24618] [Mon Jan 11 20:31:59 2016] [error]: RT::User::ExternalAuthId > > Unimplemented in RT::Record. (/opt/rt4/sbin/../lib/RT/Record.pm line 958) > > The ExternalAuthId column was removed from the users table in RT 4.4. I > suspect you’re still using it in ExternalSettings in RT_SiteConfig. If it’s > not clear, send that over and we’ll have a look. Just be sure to censor any > sensitive information in there. > > Thanks, > Shawn >