Hey, I've added a custom field for transactions to a queue. I can set the custom field if I use the web UI to comment or reply. But, I can't seem to set it when using the REST API, which is why I want to have the CF.
I've tried variations of CF.{Name} [0] and CF-Name [1] but none of those work. Looking in: /usr/share/request-tracker4/html/REST/1.0/Forms/ticket/comment I see nothing that mentions custom fields. I assume this is the correct file as the "Got args" line is printed out when I submit my request. Example log line: Jan 20 15:50:46 prod-rt RT: [23112] Got args Text CF-Name Action. (/usr/share/request-tracker4/html/REST/1.0/Forms/ticket/comment:59) Any suggestions which by much appreciated. This is RT 4.2.8 running on Debian Jessie. [0] As mentioned on: https://github.com/z4r/python-rtkit#id17 [1] As used in the rt CLI for creating a ticket -- Andrew Ruthven, Wellington, New Zealand and...@etc.gen.nz | linux.conf.au 2016 New Zealand's only Cloud: | LCA By the Bay, Geelong, AU https://catalyst.net.nz/cloud | http://lca2016.linux.org.au