OK, I see that I made a mistake in the subject line. I mean "Time Left" as in the body and not "Time Worked" as in the subject.
My version is 4.2.7 -----Original Message----- From: Matt Zagrabelny [mailto:mzagr...@d.umn.edu] Sent: Tuesday, January 26, 2016 12:47 PM To: Keith Creasy Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Display time worked in search results in hours only Hi Keith, On Tue, Jan 26, 2016 at 11:29 AM, Keith Creasy <kcre...@aph.org> wrote: > Hi. I’m going to try this but so far I’ve gotten little or no response > to anything I’ve asked. What version of RT are you running? > It appears that if you put the “Time Left” field in a search result it > tries to convert to days, which in our case is just confusing as we > are tracking actual work hours and not calendar time. Are you talking about a query predicate or the formatting of the displayed results? I'm running 4.2 and did a quick test and the displayed "Time Worked" was in minutes. -m --------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany March 14 & 15, 2016
