Hi there, did anyone ever respond to this post off list? I am having a very similar issue and am just wondering if there is a proper configuration guide (or if someone could walk me through it or provide a working example) on how to enable SSO to pass the external authentication cookie to RT and take the user directly into their specific account within RT?
I did not see much detail at these links specific to "My_SSO_Cookie": https://metacpan.org/pod/RT::Authen::ExternalAuth https://metacpan.org/pod/RT::Authen::ExternalAuth::DBI::Cookie This second link shows sort of an example that is somewhat useful (immediately below) but I'm just wondering if anyone could provide an example with some of the "default" values filled in here related to the RT database/tables? I'm concerned with the second My_MySQL parameter and how to populate that but I'm most concerned the cookie parameters c_table, c_field, c_match_key ... is this inferring that the RT database should have this information or am I way off base? ********************************************************************** Set($ExternalSettings, { # An example SSO cookie service 'My_SSO_Cookie' => { 'type' => 'cookie', 'name' => 'loginCookieValue', 'u_table' => 'users', 'u_field' => 'username', 'u_match_key' => 'userID', 'c_table' => 'login_cookie', 'c_field' => 'loginCookieValue', 'c_match_key' => 'loginCookieUserID', 'db_service_name' => 'My_MySQL' }, 'My_MySQL' => { ... }, } ); ********************************************************************** I would be extremely grateful if someone were to show a redacted full working example of this configuration! Thank you much -- View this message in context: http://requesttracker.8502.n7.nabble.com/Cookie-based-auth-works-but-takes-me-to-login-page-tp56394p61338.html Sent from the Request Tracker - User mailing list archive at Nabble.com. --------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany March 14 & 15, 2016
