Hello there. Just updated our RT to 4.4, smoothly as normal regarding RT. However, at a meeting with the customer service representatives at our office, I got some questions to try to resolve.
1: Move signature to the top (basically to reverse the messages from newest on top not only in the History view but also inline replys), I have tried "SignatureToTheTop" from the wiki and also FlexibleSignature as good as that article could be matched but no luck. 2: HTML Signatures is it possible to get working? (including logo, links and formatting etc)? 3: Is it possible to disable comments, or in RT 4.4 get them to work as replies? (seen old discussions about it but no new ones). 4: When replying the WYSIWYGEditor shows the field to write with a red/pink hue, is it possible to change that to not be red-ish? (Counter intuitive to see red colour where you can write... A matter of education I know, but there is a point in it.) We are implementing RT4.4 in to a customer service organization as a test to see if RT is good enough to work with existing systems and what kind of integration level that can be achieved. Thanks a lot for any assistance regarding this. Kind regards, Joel T3 Sweden [Beskrivning: T3]<http://www.t3.se/> JOEL BERGMARK Thirdline support joel.bergm...@t3.se<mailto:joel.bergm...@t3.se> | www.t3.se<http://www.t3.se/> [Beskrivning: T3]<http://www.facebook.com/pages/Telecom3-Sverige-AB/126032287454737>
--------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016
