Dear Sean, Did you manage to find any solution for this. Apologies, but we are planning t update to 4.4 for new features but not able to do it due to this issue.
Thanks a lot for your help. -- Kind Regards, Satyajeet Singh Dubai: +971 551185369 India: +91 9911547664 On 17 February 2016 at 09:35, Satyajeet Singh <jeet.0...@gmail.com> wrote: > Hi Sean, > > Thanks for replying, I checked that, its system default for all the > unprivileged users and it is set as Asia/Dubai on OS and in RT_SiteConfig.pm > > > > > On 16 February 2016 at 22:05, Sean Ellefson <scel...@pdx.edu> wrote: > >> HI Satyajeet, >> >> Have you checked the locale settings under your user options? There's an >> option for listing all dates under GMT next to others around your timezone. >> >> On Sat, Feb 13, 2016 at 9:55 PM, Satyajeet Singh <jeet.0...@gmail.com> >> wrote: >> >>> Hi All, >>> >>> Did anyone face this issue ? >>> >>> >>> >>> -- >>> Kind Regards, >>> Satyajeet Singh >>> Dubai: +971 551185369 >>> India: +91 9911547664 >>> >>> On 11 February 2016 at 21:45, Satyajeet Singh <jeet.0...@gmail.com> >>> wrote: >>> >>>> Hi All, >>>> >>>> After Upgrading to 4.4 I noticed that values for Custom DateTime Fields >>>> entered by non root users is being considered as UTC irrespective of what >>>> timezone has been set in RT_SIteConfig. For en example, with Asia/Dubai >>>> (UTC +4) as a time zone, when I select 6:00 PM and create the ticket, it >>>> gets displayed as 10:00PM. However there is no such issues when logged in >>>> as root. >>>> >>>> Appreciate your immediate support on this. >>>> >>>> Thank you >>>> -- >>>> Kind Regards, >>>> Jeet >>>> >>> >>> >>> --------- >>> RT 4.4 and RTIR Training Sessions ( >>> http://bestpractical.com/services/training.html) >>> * Hamburg Germany - March 14 & 15, 2016 >>> * Washington DC - May 23 & 24, 2016 >>> >> >> >> >> -- >> >> Sean Ellefson >> Linux Systems Administrator - Computer Infrastructure Services >> Office of Information Technologies >> Portland State University >> Phone: 503-725-9157 >> scel...@pdx.edu >> >> >> >
--------- RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany - March 14 & 15, 2016 * Washington DC - May 23 & 24, 2016