Hi Geoff,

If you’re talking about 4.4.0, this is a known issue that will be fixed in 
4.4.1. In the meantime, attached you’ll find a patch that should fix the 
problem for you.

Thank you,
Dustin

> On Mar 30, 2016, at 5:18 PM, Geoff Fountain <fountain...@gmail.com> wrote:
> 
> As the title says... attaching something to a ticket only works for 
> privileged users. I'm guessing this is some sort of permissions issue, but I 
> am unable to find anything that explicitly allows or denies adding 
> attachments to a ticket.
> 
> Anyone have any ideas?
> 
> - gf
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016

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