Hi,
This is probably a issue with your web server configuration, you don't
mention what
you are using.
Researching the following may help:
Apache2 - LimitRequestBody
Nginx - client_max_body_size
Best Regards
Martin
On 2016-04-27 00:25, Liam Forbes wrote:
We are using RT 4.4.0 and appear to be having problems attaching files
over some size around 100k. If we try to send an email with a larger
attachment, the mail message just drops on the floor. If we try to
attach a file through the web interface, the icon has an X over it and
an error message appears when the mouse hovers over it, plus the
attachment is dropped if we try to save the edit.
Looking in the log I don’t see any messages being generated in
either case. I do see messages generated when a file is successfully
attached though. Our current attachment size settings should allow
larger files than ~100k.
Set($MaxAttachmentSize, 10485760); # 10MB
Set($TruncateLongAttachments, "true");
I’m not sure what else to look at to determine what’s happening or
where things are failing. Have I somehow mis-set the config, or could
this be a bug in 4.4.0?
Regards,
-liam
-There are uncountably more irrational fears than rational ones. -P.
Dolan
Liam Forbes lofor...@alaska.edu ph: 907-450-8618 fax:
907-450-8601
UAF Research Computing Systems Senior HPC Engineer LPIC1,
CISSP
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* Washington DC - May 23 & 24, 2016
