On 2016年6月6日 at 4:14:57, Guadagnino Cristiano (guadagnino.cristi...@creval.it) wrote: > Hi Shawn!
Hi Cris, > Uhm. The only thing I can think of is that I have added a custom role. Maybe > this is the thing > that's giving me problems? > > Apparently however the custom role is behaving well. I replicated the issue (it happens when a user has CreateTicket but not ShowTicket) and I believe I’ve fixed it. Can you try the following patch? https://github.com/bestpractical/rt/commit/5d0a88d47f141f37fdb8bb7c6e3428c122aff423 The fix will be included as part of RT 4.4.1 as this is definitely a blocker! > Thank you! > > Cris Thanks for helping track this down, and sorry about the trouble. Cheers, Shawn --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Los Angeles - September, 2016