Hi rt-users ! I have recently upgraded our RT from version 4.0.7 to 4.4.0.
I have used the rt-setup-database like this: rt-setup-database --action upgrade --force --skip-create --upgrade-from 4.0.6 --upgrade-to 4.3.13 Some errors/warning was solved by executing some 'insert' actions after this first execution. (i.e rt-setup-database --action insert --datafile etc/upgrade/4.1.20/content --skip-create) But for the 4.1.20 version, I have got two errors : Processing 4.1.20 Now inserting data. [21010] [Thu Jun 16 08:55:09 2016] [error]: Condition 'On Forward Transaction' not found (/home/rt/rt/sbin/../lib/RT/Handle.pm:1360) Trace begun at /home/rt/rt/sbin/../lib/RT.pm line 304 Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x5d405e8)', 'Condition \'On Forward Transaction\' not found') called at /home/rt/rt/sbin/../lib/RT/Handle.pm line 1360 RT::Handle::InsertData('RT::Handle=HASH(0x61140c0)', './etc/upgrade/4.1.20/content', undef) called at /home/rt/rt/sbin/rt-setup-database line 390 main::__ANON__ at /home/rt/rt/sbin/rt-setup-database line 403 main::action_insert('skip-create', 1, 'force', 1, 'backcompat', 'ARRAY(0x25d5b68)', 'action', 'upgrade', 'package', 'RT', 'datafile', undef, 'datadir', './etc/upgrade/4.1.20', 'upgrade-from', 4.0.6, 'upgrade-to', 4.3.13) called at /home/rt/rt/sbin/rt-setup-database line 571 main::action_upgrade('package', 'RT', 'force', 1, 'action', 'upgrade', 'skip-create', 1, 'upgrade-to', 4.3.13, 'upgrade-from', 4.0.6) called at /home/rt/rt/sbin/rt-setup-database line 210 [21010] [Thu Jun 16 08:55:09 2016] [error]: Condition 'On Forward Ticket' not found (/home/rt/rt/sbin/../lib/RT/Handle.pm:1360) Trace begun at /home/rt/rt/sbin/../lib/RT.pm line 304 Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x5d405e8)', 'Condition \'On Forward Ticket\' not found') called at /home/rt/rt/sbin/../lib/RT/Handle.pm line 1360 RT::Handle::InsertData('RT::Handle=HASH(0x61140c0)', './etc/upgrade/4.1.20/content', undef) called at /home/rt/rt/sbin/rt-setup-database line 390 main::__ANON__ at /home/rt/rt/sbin/rt-setup-database line 403 main::action_insert('skip-create', 1, 'force', 1, 'backcompat', 'ARRAY(0x25d5b68)', 'action', 'upgrade', 'package', 'RT', 'datafile', undef, 'datadir', './etc/upgrade/4.1.20', 'upgrade-from', 4.0.6, 'upgrade-to', 4.3.13) called at /home/rt/rt/sbin/rt-setup-database line 571 main::action_upgrade('package', 'RT', 'force', 1, 'action', 'upgrade', 'skip-create', 1, 'upgrade-to', 4.3.13, 'upgrade-from', 4.0.6) called at /home/rt/rt/sbin/rt-setup-database line 210 I don't know why the upgrade fail at the creation of these scrip. In the web interface "Admin > Scrips" I have got nothing about "On Forward Transaction" or "On Forward Ticket" Thanks for the help, -- FĂ©lix Defrance PGP: 0x0F04DC57
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