Hello, Working on some permissions I am attempting to allow a user to move a ticket from their queue to another queue.
They have full general rights on queue A and I would like as few rights as possible on queue B. To make this possible I had to enable SeeQueue on queue B for the group the user is in. Is there a way to not allow the user to view the queue but still allow the user to move the New unowned ticket from queue A to queue B? Thanks, Nick --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - September 12-14, 2016