I got the file working, though nothing appears on the screen. Still, this is what I was after. I restarted RT itself and the FCGI server, so I'm not sure which did it.
On Fri, Sep 9, 2016 at 7:30 AM, Alex Hall <ah...@autodist.com> wrote: > Hi all, > I'm reading through the RT wiki page on logging, and I've set a file to > capture all debug output. I know it's a lot of information, but I want to > make sure it works. However, the file isn't getting updated at all. It > didn't exist, so I tried: > > cat /var/log/request-tracker4/rt.log > chown www-data /var/log/request-tracker4/rt.log > > but still nothing. Yes, I ran update-rt-siteconfig before checking for, > then making and re-checking, the file. Is there something else I have to do > to start logging? Kill and restart the FCGI server (I'm going through > Nginx)? I'm using 4.2.8 in case that makes a difference. Thanks. > > -- Alex Hall Automatic Distributors, IT department ah...@autodist.com
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