I had to install a bunch of perl modules after the upgrade. (Probably "make fixdeps" or reinstalling RT would have done the same, more quickly, but I'm kind of stubborn sometimes. Also this wasn't our production server so I had some freedom to just poke at it and figure out what it needed.)

The ones I installed via apt-get (some installed other dependencies of their own, that I didn't bother to record):

• libdatetime-perl
• libexception-class-perl
• libdbix-searchbuilder-perl
• libregexp-common-perl
• libregexp-common-net-cidr-perl
• librole-basic-perl
• libemail-address-perl
• libemail-address-list-perl
• libscope-upper-perl
• libdata-guid-perl
• libtext-template-perl
• libhtml-formattext-withlinks-perl
• lIbhtml-formattext-withlinks-andtables-perl
• libhtml-scrubber-perl
• libjson-perl
• libcrypt-eksblowfish-perl
• libtext-password-pronounceable-perl
• libregexp-ipv6-perl
• libnet-cidr-perl
• libtext-wrapper-perl
• libhtml-mason-psgihandler-perl
• starlet
• libapache-session-perl
• libnet-ip-perl

Most of which I found by trying to run the rt-server script from a command line and translating the missing perl module to the ubuntu package name.

Hope this helps...

Cheers,
Kyle


On 09/09/2016 07:14 AM, Pavneet Arora wrote:

Exactly my problem as well. Still haven’t found a resolution to recovering a working Rt on 16.04.1. Did a fresh install of Perl using Perlbrew, and even did a fresh install of Rt 4.2.10 as well as 4.4.1 in test environment. Still the same issues with the fastcgi server not staying up. I am thinking that it is something in the apache2(.4) set up?

I was able to solve the PHP issues with a side by side installation of php5.6 and php7.0. All of our other applications seem stable.

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

*From: *Joel Bergmark <mailto:joel.bergm...@t3.se>
*Sent: *Friday, September 9, 2016 04:34
*To: *rt-users@lists.bestpractical.com <mailto:rt-users@lists.bestpractical.com>
*Subject: *[rt-users] Ubuntu 16.04.1 LTS

Hello everyone,

Just want to ask if anyone have upgraded from Ubuntu server 14.04 LTS to 16.04.1 LTS, and if RT broke because of it?

Done this on a different server and got plenty of issues with other services (Mostly because php7).

Regards, Joel



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Kyle Dippery
Engineering Computing Services
219 RMB
859-257-1346

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RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017

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