Hello, Not a question, but an observation.
I have noticed that in Email.pm the RT->System->SubjectTag returns all subject tags of all queues, even if they are disabled. I would have expected it to only show enabled queues by default.
The line $queues->Limit( FIELD => 'SubjectTag', OPERATOR => 'IS NOT', VALUE => 'NULL' );
does not seem to prevent an empty tag being returned. I had to put next unless $tag; in Email.pm in the foreach loop to prevent this w. -- ----------------------- Richard Wood (Woody) Managing Director Wild Thing Safaris Ltd. UK: 2B Habbo St, Greenwich, London Dar es Salaam: 5 Ethan St, Mbezi beach Arusha: 3 Ebeneezer Rd, Njiro PO BOX 34514 DSM Office: +255 (0) 222 617 166 Office Mobile: +255 (0) 773 503 502 Direct: +255 742 373 327 Skype: woody1tz http://wildthingsafaris.com --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017