Dear Request Tracker users,
while we working with special characters, we noticed that the plus-character will be not processed by the REST-API, when a new ticket is created.
All other special characters will be processed.
Here a simple content:
content=
id: ticket/new
Subject: Test '\+'
Queue: General
id: ticket/new
Subject: Test '\+'
Queue: General
Http-Headers:
Content-Type: application/x-www-form-urlencoded; charset=utf-8
When we open the request-tracker web-frontend the following subject is shown:
Test '\ '
What we are doing wrong?
Thank you very much for your help.
Rg
Michael
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017