Hi
I am using RT4.4.1.
I got some complains from some of my users because most of the times when
users reply to tickets, normally by email, RT get the following message in the
ticket body.
“ Message body is not shown because it is too large.”
I intend to avoid users to click in download (untitled) with headers to see the
response or the comment …
Does anyone know if is possible to raise the number of characters that a post
admit to avoid this type of message when the users reply to tickets …
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