I know I can make a user un-privileged. But all the users I'll be adding over the next week or so will need to have some rights, just not the right to add themselves to groups. I thought 'unprivileged' was an automatically created group I could manage like any other, so that all privileged users inherit the same rights unless and until an admin adds the user to a group with more rights later on. For instance, *all* our users must be able to take tickets, but not all of them should be able to add themselves to groups. Do I just need to make a "staff" group and add everyone to it? I can, I just had it in my head that RT had a way to do this automatically for all users not in any user-defined group.
On Mon, Sep 26, 2016 at 5:11 PM, Matt Zagrabelny <mzagr...@d.umn.edu> wrote: > Admin -> Users -> Select > > Let this user be granted rights (Privileged) > > -m > > On Mon, Sep 26, 2016 at 4:08 PM, Alex Hall <ah...@autodist.com> wrote: > > Hello again, > > I created a user, and he reported later that he'd added himself to the > admin > > group. I was going to do that anyway, but I'm concerned that he had the > > right to do that on his own. I think the problem lies in the privileges I > > gave the 'privileged' group when I was first setting up RT. Now, though, > all > > I can find are my own groups; the un/privileged ones are nowhere to be > > found. How do I get back to them to remove some rights from the > privileged > > group? Thanks. > > > > -- > > Alex Hall > > Automatic Distributors, IT department > > ah...@autodist.com > > > > --------- > > RT 4.4 and RTIR training sessions, and a new workshop day! > > https://bestpractical.com/training > > * Boston - October 24-26 > > * Los Angeles - Q1 2017 > -- Alex Hall Automatic Distributors, IT department ah...@autodist.com
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
