On Wed, Sep 28, 2016 at 2:36 PM, Alex Hall <ah...@autodist.com> wrote: > I got the problem of all users viewing all queues sorted. However, even if I > grant "create tickets" on a given queue to either everyone or privileged, no > one is able to select anything but their own queue when creating tickets. Do > I have to let users see a queue in order to open a ticket in it?
I believe the user needs SeeQueue to create tickets in a queue. -m --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
