Ran into an issue, where I was trying to modify permissions on a user, and it
changed root.
Now my root is not a super user.
I ran this command: perl -I /opt/rt4/lib -MRT -e' RT::LoadConfig(); RT::Init();
my $u = RT::User->new($RT::Systemuser); $u->Load("root"); print
$u->PrincipalObj->GrantRight(Object => $RT::System, Right => "SuperUser");'
And I got this response:
[3228] [Mon Oct 10 17:16:18 2016] [debug]: Using internal Perl HTML -> text
conversion (/opt/rt4/lib/RT/Interface/Email.pm:1454)
[3228] [Mon Oct 10 17:16:18 2016] [debug]: The RTAddressRegexp option is not
set in the config. Not setting this option results in additional SQL queries to
check whether each address belongs to RT or not. It is especially important to
set this option if RT receives emails on addresses that are not in the database
or config. (/opt/rt4/lib/RT/Config.pm:531)
[3228] [Mon Oct 10 17:16:18 2016] [critical]: Can't call method "HasRight" on
an undefined value at /opt/rt4/lib/RT/ACE.pm line 237, <DATA> line 747.
(/opt/rt4/lib/RT.pm:390)
Can't call method "HasRight" on an undefined value at /opt/rt4/lib/RT/ACE.pm
line 237, <DATA> line 747.
Root still does not have super user rights.
I tried to change a user that does not have super user rights and never has and
I got this response instead:
perl -I /opt/rt4/lib -MRT -e' RT::LoadConfig(); RT::Init(); my $u =
RT::User->new($RT::Systemuser); $u->Load("u...@domain.com"); print
$u->PrincipalObj->GrantRight(Object => $RT::System, Right => "SuperUser");'
[3231] [Mon Oct 10 17:17:01 2016] [debug]: Using internal Perl HTML -> text
conversion (/opt/rt4/lib/RT/Interface/Email.pm:1454)
[3231] [Mon Oct 10 17:17:01 2016] [debug]: The RTAddressRegexp option is not
set in the config. Not setting this option results in additional SQL queries to
check whether each address belongs to RT or not. It is especially important to
set this option if RT receives emails on addresses that are not in the database
or config. (/opt/rt4/lib/RT/Config.pm:531)
[3231] [Mon Oct 10 17:17:01 2016] [error]: Couldn't get principal for an empty
user (/opt/rt4/lib/RT/User.pm:1282)
[3231] [Mon Oct 10 17:17:01 2016] [critical]: Can't call method "GrantRight" on
an undefined value at -e line 1, <DATA> line 747. (/opt/rt4/lib/RT.pm:390)
Can't call method "GrantRight" on an undefined value at -e line 1, <DATA> line
747.
I got this script from RT Esentials, which was written for RT3, any chance
someone can help me with an RT4 version?
Thanks
Lori
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