Hello all! Currently looking at setting a isVP custom field for our RT users, this custom field will be used to prepend [VP] to ticket subject onCreate.
We are using RT 4.0.4, currently familiar with getting/setting Ticket Customfields via Scrip and external Script, but not sure how User custom fields are handled. Will be running through all users and setting the customfield as required, also looking to add it as part of User creation. Regards, Ron Yacketta
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017
