On 25/10/16 12:18 PM, Reza wrote:
Greetings Jeff:
Thank you for your reply.
The use case for random IDs is quite simple. Ascending / serial
number of IDs compromises confidentiality. End users would be able to
guess how busy I could be with the amount of tickets answered. Its
something I don't want to disclose. Almost ALL ticketing systems I
have seen, have a random arbitrary numeric or alpha-numeric ID. Any
other suggestions on how to approach not displaying an obvious number
to end users?
Thanks!
Reza.
The increasing ticket number is baked into the Ticket table definition:
`id` int(11) NOT NULL AUTO_INCREMENT,
There's probably bits of code that assume this works this way.
Jeff
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