Hello List! I am setting up a new queue for our Hiring Team. They need approvals setup. First is HR approval with range for the position. Then the requesting manager needs a director’s approval to move forward. We have many directors and the directors need the range information before they will approve.
I setup HR as Approvers in RT Approval using __Approvals using Template and scrip from this link https://docs.bestpractical.com/rt/4.4.0/customizing/approvals.html This works for the initial approval by HR Now is there a way to make secondary approval from the director as well I do not want every director being notified of a pending approval only the relevant director. Any help would be greatly appreciated. Brian
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