Trying to make different signature per queue. Don't want to use templates but $SignatureAboveQuote.
I understand this can be done by changing html/Elements/MessageBox. Didn't find some callback for this. Want to do something like: if ($Ticket->QueueObj->Name contains "first") $signature = "first signature"; else if ($Ticket->QueueObj->Name contains "second") $signature = "second signature"; Wondering how to access $Ticket->QueueObj->Name within MessageBox? Thanks in advance. --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017