One more thing to note...
Set( $CommentAddress, 'd...@example.com <mailto:d...@example.com>' );
Set( $CorrespondAddress, 'd...@example.com <mailto:d...@example.com>' );
If these two are indeed the same, change the CommentAddress to something
you won't use as much, like dev-comm...@example.com. If these are the
same, RT may not know whether it should add a comment, or add
correspondence to the ticket.
Best regards,
Steve
On 11/21/2016 09:20 AM, Peter Zillmann wrote:
On my test system I get the behavior you describe when $WebDomain does
not match the URL in my browser.
Are you sure you’ve restarted your web server since making the change?
*From:*rt-users [mailto:rt-users-boun...@lists.bestpractical.com] *On
Behalf Of *Barton Chittenden
*Sent:* Monday, November 21, 2016 8:19 AM
*To:* rt-users
*Subject:* [rt-users] How do I set the RT hostname?
I'm in the process of setting up a new RT 4.4 instance. I used the web
installer, which generated the following RT-SiteConfig.pm:
Set( $CommentAddress, 'd...@example.com <mailto:d...@example.com>' );
Set( $CorrespondAddress, 'd...@example.com <mailto:d...@example.com>' );
Set( $DatabaseHost, 'localhost' );
Set( $DatabaseName, 'rt4' );
Set( $DatabasePassword, 'xxxxxxxxxxxxx' );
Set( $DatabasePort, '' );
Set( $DatabaseType, 'mysql' );
Set( $DatabaseUser, 'rt_user' );
Set( $Organization, 'rt2.example.com <http://rt2.example.com>' );
Set( $OwnerEmail, 'd...@example.com <mailto:d...@example.com>' );
Set( $SendmailPath, '/usr/sbin/sendmail' );
Set( $WebDomain, 'rt2.example.com <http://rt2.example.com>' );
Set( $WebPort, '80' );
Set( $rtname, 'rt2.example.com <http://rt2.example.com>' );
1;
{ I've substituted 'rt2.example.com <http://rt2.example.com>' for the
actual FQDN of the machine that's hosting the instance }
When I tried to set up a new asset, I got the following error message:
RT has detected a possible cross-site request forgery for this
request, because the Referrer header supplied by your browser
(rt2.example.com:80 <http://rt2.example.com:80>) is not allowed by
RT's configured hostname (127.0.0.1:80 <http://127.0.0.1:80>).
A bit of googling showed me how to set this in RT-SiteConfig.pm:
Set(@ReferrerWhitelist, qw(127.0.0.1:80));
... that did disable the message, but why is the 'configured hostname'
set to 127.0.0.1:80 <http://127.0.0.1:80>, and how do I set it to the
actual domain name of the machine?
Thanks,
--Barton
---------
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
* Los Angeles - January 9-11 2017
---------
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
* Los Angeles - January 9-11 2017
