Le 23/11/2016 à 16:05, Eddie Jones a écrit : > > *From:*Eddie Jones [mailto:ejo...@eastontelecom.com] > *Sent:* Wednesday, November 23, 2016 9:55 AM > *To:* 'rt-users@lists.bestpractical.com' > *Subject:* Exporting Data From RT > > > > Hello, > > > > I need to export data from RT, including all ticket information > (comments, custom field values, etc.). Is there an easy way to do that? > > >
http://lists.bestpractical.com/pipermail/rt-users/2013-June/080582.html for example. There is also a tool to serialize the RT DB in RT, but it's targeted to be use to migrate datas from one instance to another RT one.
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017