On Fri, 9 Dec 2016 17:30:31 -0500 Alex Hall <ah...@autodist.com> wrote: > What this file never says is how to tell the indexer tool how to connect to > the database. It clearly isn't pulling from the RT configuration, nor from > /home/www-data/rtrc.
The indexer reads and uses the database configuration from your /opt/rt4/etc/RT_Config.pm and /opt/rt4/tec/RT_SiteConfig.pm files. rtrc files are _only_ used by the "bin/rt" tool, which is meant to be run from other machines than your RT host. The rt-setup-fulltext-indexer wants to know your DBA username and password because it needs to create new tables and indexes, which the standard RT database user does not have permissions to do. Once the index is set up, updates to the index are done as RT's standard database user. - Alex --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017