Re: [rt-users] How to create a new RoleGroup?

[patrick . schoenenberg]

Hello,

 

> What version were you running?

4.0.18

 

> What version did you upgrade to?
4.2.18

>> Error Message: In german "Rollen Gruppe 'AdminCc' nicht gefunden"
>> In English something like "Role Group 'AdminCc' not found"

> What actions did you take to generate this error? Please be specific.

 

I logged into RT as an admin:
-> Admin -> Queues -> Select Queue -> Watchers

Then:

- New Watcher ->  Find NAME -> Choose Option "AdminCc" --> Save Changes
ERROR: Role group 'AdminCc' not found

 

The Debug-Log says:

"[7814] [Wed Jan  4 14:28:00 2017] [warning]: Use of uninitialized value in join or string at /usr/share/perl5/DBIx/SearchBuilder.pm line 1087, <DATA> line 1662. (/usr/share/perl5/DBIx/SearchBuilder.pm:1087)
[7814] [Wed Jan  4 14:28:00 2017] [warning]: DBD::Pg::st execute failed: FEHLER:  Syntaxfehler bei »)«
LINE 1: ...nt(main.id) FROM GroupMembers main  WHERE (main.GroupId = )
                                                                     ^ at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 586, <DATA> line 1662. (/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:586)

Greetings,
Patrick