On Thu, Jan 5, 2017 at 9:59 AM, Petr Hanousek <phano...@civ.zcu.cz> wrote: > Thank you Matt, this will also help. BTW, for the curiosity, the "Merge > with an alternate user" option behaves the same way like > http://search.cpan.org/~bps/RT-Extension-MergeUsers/lib/RT/Extension/MergeUsers.pm > or does it have some extra functionality?
No extra functionality. In fact the module in question depends on the MergeUsers module. -m