Is there a way I can modify Articles’ configuration so that they may feature HTML/Rich-Text/Images, same as tickets? It seems custom fields is the ticket, but all Wiki articles I’ve scoured on the subject wind up breaking RT <https://rt-wiki.bestpractical.com/wiki/Main_Page> .
I’m running RT 4.4 on an Ubuntu 16.10 box. Sincerely, Aaron Lush Network Administrator South Central Community School Corporation (219) 767-2266 ext. 1111 -- Email Confidentiality Notice: This email message, including all attachments, is for the sole use of the intended recipient(s) and contains confidential information. If you are not the intended recipient, you may not use, disclose, print, copy or disseminate this information. Please reply and notify the sender, delete the message and any attachments and destroy all copies.