Title                 : ServiceNow Operational/Technical Lead

Location          : Princeton NJ / Tampa Fl

Duration          : 12+ months

Interview         : Phone and Skype
Client               : Bristol-Myers Squibb

EM is not looking for a developer. She would like a ServiceNow 
Operational/Technical Lead. EM would prefer candidates with ServiceNow 
certifications (System Administration, Application Development, 
Implementation). This role is needed to assist the ServiceNow DCM in managing 
the workload, working with the Accenture technical team, managing work intake 
and working with BMS process teams.

 

The ServiceNow Technical Lead is responsible for leading/supporting the team, 
providing technical direction and serving as the ServiceNow Subject Matter 
Expert (SME).

Identify and mitigate development and technical risks while also contributing 
to the Agile process by providing research, design ideas, ServiceNow best 
practices and contributions to the development.

ServiceNow certifications (System Administration, Application Development, 
Implementation) preferred.

·         Strong skills in building and maintaining successful networks and 
relationships with key leaders across a single functional area to ensure IT 
projects are supported and successfully delivered.

·         Organizes and presents ideas in a convincing and compelling manner.

·         Familiar with ServiceNow and the modules available within the platform

·         Experience leading (and working with) remote teams

·         Persuades and influences others with effective verbal and written 
communication.

·         Understands the value of process-centric approach to business 
analysis and capability development.

·         Command of project management techniques and tools.

·         Develops or modifies moderately complex information systems 
documentation and conveys this information to technical team for translation 
into programming languages or implements into COTS technologies.

·         Identifies process, technology and organizational role changes 
necessary to support business goals and objectives.

·         Experience in leading business process re-engineering efforts for at 
least one medium-to-large software project.

·         Min 3 years of project management experiences, i.e. understanding the 
business need, defining a creative and useful software solution, and promoting 
the product to the user community and management.

·         Understanding of business strategy development techniques.


Thanks & RegardsMichael Smith| Spectra InfosystemsTel: +1 571-482-1375 │ 
michael@spectrasystems.net11539 Park Woods Circle, Suite 105, Alpharetta GA 
30005WMBE and CMMI L3, ISO 9001, 20000, 27001 CertifiedInc 5000 Honoree- 
Fastest Growing companies in USAwww.spectrasystems.net

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